Speech-Soft Services

Our services are designed to help you achieve your customer interaction goals in ways that are easier, faster and better.  Our expert teams are creative, nimble and focused on the frontier of what is possible. Let us help.

Speech Application Development

We design and build speech applications that provide better customer experiences while meeting your ROI and cost of ownership goals.   Already Using Speech?   We can significantly improve your applications with tuning and VUI design reviews.   Get the customer experience and return on investment you initially planned for.

Contact Center Consulting & Development

Your customer’s experience with your contact center can make or break your relationship, impacting sales and loyalty. Our consultants and architects, averaging over 15 years experience in contact center and automated service applications,  focus on your customers, your employees and your business  goals. Speech-Soft’s experts work with your team to provide senior guidance and hands-on expertise.

Omni Channel Solutions

Your Customers are using text, email, phone and social media to interact… what are you using? Speech-Soft designs and builds solutions that integrate and capture interactions across multiple channels. We can help you leverage cross channel interaction history to provide customized levels of service and intelligent routing. And so much more.

Speech Tuning

Speech-Soft ‘s  PhD level speech scientists and seasoned VUI designers  examine and tune all components of your speech applications.   We address grammars, prompts, applications,  NLU tags and recognition thresholds.  We conduct complete analyses of your customer’s journey.  Our tuning services improve your customer’s experience while reducing application costs and errors.  Speech-Soft tunings have quick ROIs … call us to schedule an evaluation today.

Technical Expertise

Our seasoned, knowledgeable and innovative experts are here to solve your business and  technical problems.   Averaging double digit years of experience , our teams  get the job done quickly and efficiently  through superior design and integration approaches.   We also train and educate your  team in the proper operation and support of the applications and environments we design, build and maintain.   Call Speech-Soft for all your speech  and customer interaction needs.

Support Services

Our support teams provide support and application change services for your custom speech and omni-channel applications.  And of course we support any and all products and frameworks sold by Speech-Soft.   Support is available as unlimited or as a block of hours.  We’re here for you.

support@speech-soft.com
+1-844-477-3324

Contact us to talk about your speech or customer interaction needs