Established in 2003, and rebranded in 2009 as Speech Soft Solutions, LLC, the Company is a cutting-edge systems integrator of data and voice solutions that develops automated speech-enabled voice, CTI and multi-media solutions, providing information access and services over the telephone or World Wide Web. Speech Soft Solutions utilizes open standards tools and platforms to provide customized solutions that integrate telecommunications, data communications, speech, Web, and Call Center technologies for a variety of organizations of all sizes, in virtually all industries, with specialization in the financial, medical and call center markets. These solutions enable Speech Soft Solutions’ clients to better serve their customers, by improving access to information and services vital to daily business operations.
Speech Soft Solutions is a privately held company, with offices in the U.S., U.K., and India, and provides system architecture and design, products integration, project management, and professional services and consulting.
From the outset of the Company’s founding the fundamental, underlying philosophy was to reduce the time, cost and complexity of developing and deploying voice-enabled systems and services. Speech-Soft Solutions builds customized systems using Voice User Interfaces (VUI), speech recognition, text-to-speech synthesis, and voice authentication technologies that can add voice-based interfaces for various applications, like stock quotes and trading, financial services, flight verification, and similar applications. Speech-Soft Solutions also provides professional services such as consulting, support, and training.
Vision:
Our Vision is to be the most highly regarded Speech and CTI integration company in the world, with a driving focus around best-in-class sales and service.
Values:
Customers: We value our customers and treat them with respect, providing friendly, courteous, knowledgeable and prompt service at all touch points. We seek and are driven by our customers' feedback.
Integrity: We operate with unyielding integrity, obeying all laws and adhering to a stringent code of business conduct. We will not tolerate unethical business conduct.
Performance: We continually raise our performance to exceed customer and stakeholder expectations. We strive to be the best Speech and CTI services company in the world.
Teamwork: We respect new viewpoints, building trust, enhancing communications, and sharing best practices to deliver world-class products and services.
People: We value our team members and treat them with respect, providing an environment where diverse individuals can develop and are expected to perform to their full potential.
